Privacy Policy

1. Information We Collect

A. Information You Provide Directly

• Name, email address, phone number, and billing information
• Company name and job title
• Account login credentials
• Any information you provide in communications with us (e.g., support tickets, emails)

B. Information Collected Automatically

• IP address, browser type, and device identifiers
• Usage data (pages visited, links clicked, access times)
• Cookies and similar technologies (see Section 6)

C. Information from Third Parties

We may receive information from third-party services such as payment processors or integrations (e.g., API tools or CRM platforms), as permitted by their terms and privacy policies.

2. How We Use Your Information

• To provide and maintain the Services
• To process transactions and billing
• To personalize user experience and improve performance
• To send administrative communications (e.g., service updates, security alerts)
• To respond to customer service requests
• To ensure compliance with legal obligations and enforce our Terms of Use
• For marketing purposes (with opt-out options)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who help us operate our Services
• Legal and Regulatory Authorities: When required by law or legal process
• Business Transfers: In the event of a merger, acquisition, or asset sale
• Affiliates or Subsidiaries: Entities under common ownership and control

4. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and enforce agreements. Data may be anonymized or aggregated for analytical use beyond the retention period.

5. Security of Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your personal data. While no system can be completely secure, we strive to use commercially acceptable means to protect your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing. You may disable cookies via your browser settings, though some features may be affected.

7. Your Rights and Choices

• Access, update, or delete your personal information
• Object to or restrict certain processing activities
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at dpo@uplinkworks.com.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties.

10. Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website. Continued use of the Services means you accept the updated policy.

12. Contact Us

Uplink Works LLC
Email: dpo@uplinkworks.com